Do not forget that you can easily access all your files in your phone / tablet through the app "swedebeat" To download to computer: - Make sure you are logged in to the Swedebeat webshop with the same login that you used when you made your purchase of the program with or without a discount code. - Then click on "My Account" and then on "My Downloadable Products". - If you do not succeed in downloading with a web browser, try another web browser. Some browsers require you to right-click and select save as for the file to return home. We recommend e.g. not Google Chrome. - In some cases, the file "name" changes after downloading to a computer. .mp3 files & .pdf files can be named .txt after being saved. In these cases, they can not be played or opened correctly without first changing the file name type to the correct .mp3 or .pdf